Terms and Conditions

Thank you for visiting www.littlepooch.co.uk.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Little Pooch's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use this website.

The term ‘Little Pooch’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 19 Redditch Road, Studley, Warwickshire, B80 7AU. Our company registration number is to be confirmed.

The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use...

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences.

By making a purchase on this website, we may use your personal information to send you Little Pooch marketing by electronic or other means. You have the right to ask us not to use your personal information for direct marketing purposes. If you do not wish to receive marketing material from us please contact us, quoting your name and email address.

Some items on the Little Pooch website need to be ordered in from our suppliers following your order, if this is the case delivery takes 2-3 days longer than normal.  During busy periods, such as Christmas this time frame may be slightly longer, please take this into account when placing your order.  If your order is urgent, we would always recommend contacting us first to check stock availability.

If you wish to cancel your order you need to inform us via email sales@littlepooch.co.uk quoting your order number and name and address within 14 days.  

All items returned to us, whether for exchanges or refunds are posted at your own cost and are your responsibilty until we receive them back.  It is recommended that a proof of postage is obtained or items are sent via recorded post.  Please keep tags on products where possible & packaging intact, as returning an item(s) where this is beyond what's reasonable may effect your refund.

We reserve the right to cancel an order if we have insufficient stock or if we dont deliver to your area.  If we need to cancel we will advise you via email and refund your order cost.

Some products on the Little Pooch website are dispatched direct from our suppliers which may mean you have more than one parcel making up your order. If a product is to be sent direct from a supplier we will email you, should you have any queries upon receipt of your order, please contact Little Pooch direct.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

It is our recommendation to check all products prior to EACH use that they are suitable, for example excessive force caused by very hard pulling or running may result in excessive wear to a product including (but not limited to) collars or harnesses.  It is your responsibility to check the product before each wear to ensure it is suitable. Please do not use the item if any signs of damage are visible.  If you have a very strong dog we advise that you purchase specialst products.  Always supervise your dog when they are wearing any clothing.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Here's a link to Online Dispute Resolution (ODR) http://ec.europa.eu/odr


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